Terms & Conditions

Welcome to Charlotte Custom Saunas

By accessing, browsing, or using this website, you acknowledge and agree to the Terms and Conditions described below. These terms apply to your use of our website, services, and any communication with our team. If you do not agree with these terms, please stop using the site immediately.

1. Website Purpose

charlottecustomsaunas.com is intended to provide general information for homeowners, builders, designers, and wellness-focused businesses interested in custom sauna design and installation in Charlotte, North Carolina, and surrounding areas.

Unless clearly stated otherwise, any references to suppliers, installers, or third parties are independent entities. It is the user’s responsibility to confirm that any professional they engage is properly licensed, insured, and qualified. Images, illustrations, videos, and renderings shown on this site may be conceptual and are not guaranteed to reflect completed projects.

2. Eligibility to Use This Website

By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. This website is intended for use by individuals located within the United States.

3. Website Use & Ownership of Content

All content displayed on this website—including written material, images, layout, branding, graphics, logos, videos, and downloadable files—is the property of Charlotte Custom Saunas, unless otherwise noted.

You may not copy, modify, reproduce, distribute, or republish any content without prior written permission. Users also agree not to interfere with the website’s operation, security features, or accessibility in any manner.

4. Informational Disclaimer

Information on this website is provided for general informational and promotional purposes only and should not be considered professional advice. Sauna designs, specifications, pricing, and availability may change without notice.

Final recommendations, pricing, and scope of work are determined only after a consultation and formal agreement. Use of this website and reliance on its content is at your own discretion and risk.

5. Quote Requests & Service Agreements

Submitting a contact form, requesting a consultation, or asking for a quote does not establish a contractual relationship. All project details—including pricing, timelines, materials, and scope—are finalized only through a signed proposal or service agreement. Website content does not supersede contract terms.

6. External Links

This website may contain links to third-party websites or resources for convenience. Charlotte Custom Saunas is not responsible for the content, accuracy, security, or privacy practices of external sites. Accessing third-party links is done at your own risk.

7. Privacy & Communication Consent

By submitting your information through this website, you agree to our Privacy Policy and consent to be contacted by Charlotte Custom Saunas via phone, email, or text message regarding your inquiry or project.

If you provide a mobile number, you authorize us to send SMS messages related to your request. Message and data rates may apply. You may opt out at any time by replying STOP, or request help by replying HELP. Your personal information will never be sold or shared with third-party marketers.

8. Limitation of Liability

Charlotte Custom Saunas is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on its content. While we aim to keep information accurate and current, we do not guarantee completeness or error-free content.

9. Changes to These Terms

We reserve the right to revise or update these Terms and Conditions at any time without prior notice. Updates take effect immediately upon posting. Continued use of the website indicates acceptance of any revised terms.

10. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Charlotte Custom Saunas
📞 (704) 741-4838
🌐 http://charlottecustomsaunas.com